Appscend / Mobile, Media and Real-time Insights

3 reasons why your small business needs a mobile app

Appscend Team

Does your small business actually need a mobile app, would such a thing add value? Will it appeal to your clients? These are the very first questions you should ask yourself before developing a mobile app; however, here are some more detailed ones, although as general – to help you decide.

  • How many of your customers are using mobile devices?
  • Are you ready to invest time and resources for updating/developing new content for your app?
  • Which phones and platforms do your customers prefer?

You answered these questions and decided you do not need a mobile app as it would be useless. That’s fine, but it means this is not for you, so go read something else and we hope we’ll meet again, don’t know where, don’t know when – as that famous Vera Lynn song says.

shutterstock_129574466But maybe the answers took you to the conclusion developing a mobile app could greatly help your small business prosper; you think it will make your customers life easier, cheaper or more fun. That’s great, the goal now is creating a successful one, and we can help you with that, just say hello here and problem solved, we even dare to promise you that.

However, if you’re still not convinced this is a good idea although there’s a lot of evidence telling you it really might be, read on – we’re highlighting some thoughts on the subject and yeah, trying to persuade you to see just how a mobile strategy could make a difference.

Why your small business needs a mobile app

So here’s a close look at several reasons why your business and your clients will benefit from a mobile app.

Creating a new promotional tool

The world has gone mobile and there’s no turning back. How about your customers, you wonder? They’re joining in, as this digital party is just too fun to miss out. Your customers are really there, reach out and touch faith – yeah, you can really say we’re into songs today.

Reaching a wider audience

It’s up to you to stay up-to-date with technology. **New customers could find you via a generic search while in the app store. You’re not there? Too bad, but hey – maybe some of your competitors are, so your potential clients will get busy either way.

Showcasing your products/services

Mobile marketing could grow your company significantly, just be where your clients are. **Users downloading your app will have instant access to your products/services. Not to mention updating your app gives you the opportunity to feature new products/services when released.

Collecting knowledge about you audience

Mobile apps are extremely useful in monitoring and analyzing the customer behavior. **All this data – spending ability, location, demographics – could be really helpful when you’re tailoring marketing strategies – communications, offers, etc. Likewise, you can use all that information to offer better customer experience.

These are obviously pretty general reasons for investing in a mobile app, according to the specific characteristics of your small business, you’re probably thinking about more precise ones.

However it might be, when you start to look at mobile as an opportunity and platform for growth, you should think about really committing to a mobile strategy.

Got any questions on that? We’re here to answer them.